Your reservations and availability
Check the reservations made with you and set the hours you can work.
Coaches and other staff who take bookings in their own name have two personal sections. My reservations lists the reservations made with you. My availability holds the hours you can work, so members can only book you during those hours.
1. Check your reservations
Open My reservations in the left menu. Your upcoming reservations are grouped by day, starting with Today and Tomorrow. Each line shows the time, the customer's name, what they booked and the status of the booking.
| Status | What it means |
|---|---|
| Pending | The booking waits for the club's decision. |
| Booked · payment due | The place is held and the customer still has to pay. |
| Confirmed | The booking is confirmed. |
| Completed | The booking is over. |
| Canceled | The booking was canceled. |
Select a line to open the reservation. Select Load more at the bottom to see bookings further ahead.
Requests awaiting a time
When a member asks for a session without choosing a time, the request appears at the top under Requests awaiting a time. Awaiting your proposal means you need to suggest a time: open the request and select Propose a time. Proposal sent means the member has your proposal and has not answered yet. See Propose a time for a request.
2. See your hours for the week
Open My availability. The grid shows one week, with your working hours in green. A block marked Off is time off for that date. Use the arrows next to the dates to change week, and the calendar icon to come back to the current week.
3. Add or remove hours
To add hours, select Add hours, or drag down an empty part of a day in the grid. Enter the Date, Start time and End time, then choose how far the change goes:
- Only followed by the date changes that single day.
- Every followed by the weekday changes that day in every week.
Adding the example hours 12:00 to 14:00 on the current day. The controls to use are outlined in orange.
To remove hours, select a green block. The Remove hours window opens with its times filled in. Shorten the times to remove only part of the block, then choose Only that date or, for weekly hours, Every that weekday. Removing hours for a single date adds time off for that day.
To cancel time off, select the Off block and confirm Remove time off?. Your usual hours apply again on that date.
Bookings outside your hours
The club refuses a booking with you outside your available hours, and shows that you are not available at this time.