Request a booking or join a waitlist
Register for group sessions, ask your club for a lesson and wait for a place when a time is full.
Not every activity is booked the same way. Group classes have sessions you register for, lessons need the club to arrange a time with you, and popular times fill up. From the Club schedule of your member area, you register, send a request or join a waitlist. For an ordinary booking with a time you choose, see Book a reservation.
1. Read the group sessions
Open My account, select the Reservations tab and scroll down to Club schedule. With All scheduled activities selected in Activity, the schedule lists the week's sessions of every activity, day by day. Pick one activity in Activity to see only its sessions, and use the arrows or This week to move between weeks.
A week at Ukab Clubs: Cours collectif classes, the daily Open studio and Alex Morgan's concert.
Each session shows its time, its name and a label:
| Label | What it means |
|---|---|
| Registration required | You register to take part. Select the session to book your place. |
| Open access | No registration: come at the time shown. |
| Already booked | You have a place. Select the session to open your booking. |
| Request sent | You asked for a place and the club has not answered yet. |
Select an Open access session to see its date, time and place. Select Add to my calendar to download it to your calendar app.
The example Open studio session, open to every member without registration. The control to use is outlined in orange.
When the week has no session, the schedule says No sessions this week. Select View upcoming sessions to jump to the next week that has one.
2. Register for a group session
Select a session marked Registration required. A form opens with the place, the date and time, and the number of places left. The Total shows the price.
Select Book reservation. The form confirms with one of these messages:
| Message | What happens next |
|---|---|
| Reservation confirmed. | Your place is booked. |
| Reservation booked. Pay from your reservations to confirm it. | Select Pay reservation to pay and confirm it. |
| Request sent. Awaiting club approval. | The club checks your request before confirming it. |
Select View reservation, or Pay reservation when a payment is due, to open the booking. Select Close to go back to the schedule.
3. Request a reservation
For some activities, such as private lessons, the club arranges the time with you. Choose the activity in Activity: the schedule shows a Request a reservation button.
- Select Request a reservation.
- In Resource, pick the lesson or coach you want. The form says Time to be arranged with your club.
- Check the Total and your Available balance. Subject to club approval reminds you that nothing is final until the club answers.
- Select Request reservation.
The form says Request sent. Awaiting club approval. Your request appears in My upcoming reservations with the status Awaiting your club. The club then proposes a time in the booking's conversation: see Lessons with a coach to follow it and accept the time.
4. Join a waitlist
When a session or a time is full, the club may let you wait for a place.
- A full session shows full next to its date. The form says Waitlist only. No credits debited.
- A full time, for example at a restaurant, is crossed out among the times. Select it: the form says This time is full. Join the waitlist to be booked if a place frees up. When a linked activity still has room, a button such as Available at … lets you switch to it.
Select Join waitlist. The form shows your place, such as Waitlist · #1, with a Leave button. The waiting place also appears in My upcoming reservations with its position.
When a place frees up, Champagne books it for you, in the order people joined the waitlist. You receive a Waitlist updates notification: open the booking to check its status and any payment due.
To stop waiting, select Leave next to your waitlist place, in the form or in My upcoming reservations.