Tickets, stays and people on your booking
Add a booking to your calendar, download its ticket, follow your stay and invite the people coming with you.
A confirmed booking's page gives you what you need on the day: a calendar file, a ticket when your club issues them, and where you are in your stay. It is also where you invite the people coming with you, and where you answer the bookings other members invite you to. To open a booking, see Open a reservation.
1. Add a confirmed booking to your calendar
When a booking is Confirmed, select Add to my calendar at the top of its page. A calendar file downloads: open it to add the booking to your phone or computer calendar. The page confirms Calendar file downloaded.
Alex Morgan's paid pool booking for two, in three days. The control to use is outlined in orange.
2. Download your ticket
If your club issues tickets, the page also has a Reservation ticket card. Select Download PDF ticket to get it. The QR code stays the same when the booking changes: download the PDF again for the latest dates. Tickets are only available for confirmed bookings.
The ticket card of Alex Morgan's confirmed Concert — matinée booking for two.
3. Follow your stay
From check-in time to check-out time, a confirmed booking shows where you are in your stay instead of its status: Check-in, Ongoing, Check-out, then Checked out once the club has recorded your departure.
The extras you chose, such as drinks, are listed under Product charges at the top of the page. When the club holds a security deposit, the details card shows its amount and its Deposit status. The other money lines are explained in Read the money details.
Jamie Chen's stay in the Garden suite, in progress since yesterday, with its deposit paid.
4. Invite the people coming with you
When a booking is for more than one person, its page has a People on this reservation card. It counts the places taken, for example 2 / 2 occupants, and lists the people you invited with their answer: Invited, Accepted or Declined. Account linked means the person already has an account at the club.
- Enter the Email of the person coming with you.
- If your club asks guests to have an account, choose the Access duration of their temporary account: 12 hours, 24 hours or 48 hours.
- Select Send invitation. The person receives an email to accept or decline.
Select Remove to take someone off the booking. When every place is taken, the form says so: remove someone to invite another person. An invitation that expired without an answer still holds its place until you remove it.
Jamie Chen, invited to the example pool booking and not answered yet. Every place is taken, so another invitation needs a place freed first.
5. Bookings you are invited to
Another member can invite you to join their booking. Their invitations appear in Invited reservations at the bottom of the Reservations tab, with the place, the booking status, Invited by and the host's name, the date and your answer.
Select Accept invitation or Decline. Your answer then shows Accepted or Declined, and Invitation unavailable means the invitation has expired. Once you have accepted a confirmed booking that comes with a ticket, select Download ticket to get it. To answer from the invitation email instead, see Accept an invitation you received by email.