Overview
Step-by-step help for club staff, members and club admins.
This guide shows how to use Champagne day to day. Each page follows one task, names the buttons and menus exactly as they appear on screen, and shows a screenshot of the real interface filled with example data.
Find your part
Club staff
You work at the club: you welcome members, handle reservations and answer messages in the back office.
Members
You belong to a club or want to join one: you apply, book and manage your membership from the member app.
Club admins
You run the club: you set up its plans, forms, website and payments, and invite your team.
Words used in this guide
| Word | Meaning |
|---|---|
| Back office | The website club staff use to run the club. |
| Member app | The website members use to apply, book and follow their membership. |
| Plan | Something your club sells, such as a monthly membership or a pack of credits, with its price. |
| Credits | A balance that members spend on reservations and add-ons. Members buy credits in packs. |
| Application | The form someone fills in and signs to join a club. Staff review it before the person becomes a member. |
| Reservation category | A family of things members can book, such as tables, rooms or coaching sessions. |
| Staff role | What a staff member is allowed to see and do in the back office. |
About the screenshots
Screenshots come from a demonstration club called Ukab Clubs. The people, bookings and amounts you see are invented examples.