Notifications
Read your club's alerts and choose which ones you receive in the app or by email.
Your club sends you notifications about your bookings, your membership and your messages, for example a reminder the day before a reservation. You read them in your member area and choose, for each kind of alert, whether it also reaches you by email.
1. Open your notifications
In your member area, select the Inbox icon next to Sign out, then select the Notifications tab. The number on the Inbox icon counts your unread notifications and conversations together.
Each notification shows a title, a short text, the booking or item it concerns, and when it arrived. A link takes you to the right page, such as View reservation. Unread notifications have a dot and a bold title.
Reservation reminders of the example member Jamie Chen at Ukab Clubs. The control to use is outlined in orange.
2. Sort and mark notifications as read
- Select Unread notifications to see only the new ones, and All notifications to see everything again.
- Select the envelope icon on a notification to Mark as read, or to Mark as unread if you want to come back to it.
- Select Mark all as read to clear every unread notification at once. A message lets you Undo it for a few seconds.
Use Previous and Next at the bottom of the list when you have many notifications. Opening a conversation in Messages also marks its message alerts as read.
3. Choose what you receive
Select the gear icon next to Mark all as read to open Notification settings. Each line is a kind of alert with two switches:
- In app shows the alert in your notifications,
- Email sends it to your email address.
Turn a switch on or off. As the dialog says, Changes are saved automatically. It shows Preferences saved once done. Close the dialog with the cross.
The top of the notification settings of the example member Jamie Chen, all turned on. The table below lists every alert.
| Alert | When it arrives |
|---|---|
| Reservation updates | A booking changes status, such as confirmed or canceled, or a deposit is refunded. |
| New date proposals | The club proposes a time for a lesson or a booking. |
| Sponsored members joining | Someone you sponsored joins the club. |
| Guests joining | A guest you invited joins or accepts your invitation. |
| Reservation reminders | 24 hours before your reservation. |
| Waitlist updates | A waiting list place becomes a reservation for you. |
| Membership renewal | 7 days before your membership period ends. |
| Session cancellations | The club cancels a session you registered for. |
| Reservation messages | A new message arrives in a booking's conversation. |
| Chat messages | The club replies in Messages. |
| Club messages | The club writes to you, for example about a package at reception. |
| Low credit balance | Your credit balance runs low. |
The last line, Club newsletter, only has an Email switch. Turn it off to stop receiving your club's newsletter.
4. Unsubscribe from the newsletter
You stop the club newsletter in either of two ways:
- From your member area: turn off the Email switch of Club newsletter in Notification settings.
- From a newsletter email: select Se désabonner / Unsubscribe at the bottom of the email, then Unsubscribe on the page that opens. The page confirms You are unsubscribed. Some email apps also show their own unsubscribe button, which works the same way.
Both ways change the same setting: after you unsubscribe from an email, the Club newsletter switch is off in your notification settings. Turn it back on to receive the newsletter again. For the unsubscribe page and its messages, see Accept an invitation you received by email.