# Manage members

Find a member, open their profile and update their details.

Source: https://docs.champagne.dev-ukab.fr/en/guide/staff/people

The **People** section lists every member and customer of your club. From there you can
find someone, add a new person, invite a guest for a few hours and open a profile.

## 1. Find a person [#1-find-a-person]

In the left menu, select **People**. The list shows each person's **Name**, **Email** and
**Status**. Select a column title to sort the list by that column.

<figure>
  <img src="/images/guide/staff/people.png" alt="People section with a search field, Add person, Guest invitations and Filters buttons, and a list of members with their email and a status such as Active, Suspended or Disabled." width="1280" height="800" />

  <figcaption>
    The members of the example club Ukab Clubs, sorted by name.
  </figcaption>
</figure>

An active member who has not chosen a password yet shows **Pending activation**. Some people
also show a second label next to their status:

| Label                 | Who it is                                                       |
| --------------------- | --------------------------------------------------------------- |
| **Guest account**     | A guest invited for a few hours, whose access is still running. |
| **Former guest**      | A guest whose access has ended.                                 |
| **External customer** | Someone who booked online without a membership.                 |

Type part of a name or email address in &#x2A;*Search by name or email…**. The list updates
as you type. When nobody matches, select **Clear search and filters** to see everyone again.

To narrow the list further, select **Filters**, choose your criteria and select **Apply
filters**. You can filter by:

| Filter                           | What it keeps                                                                                                             |
| -------------------------------- | ------------------------------------------------------------------------------------------------------------------------- |
| **Status**                       | **Active**, **Suspended**, **Bookings blocked**, **Banned** or **Disabled** members.                                      |
| **Membership**                   | People with a **Valid membership**, **Expired memberships only**, **Any membership record** or **No membership records**. |
| **Type**                         | An **Individual** or a **Company**.                                                                                       |
| **Gender**                       | The gender recorded on the profile.                                                                                       |
| **Minimum age**, **Maximum age** | People within an age range.                                                                                               |
| **Tags**                         | People with at least one of the chosen tags, or **Only people without any tag**.                                          |
| **Attributes**                   | The extra questions your club records, such as a preferred language or a profession.                                      |

**Tags** and **Attributes** appear only when your club has tags or extra questions.

<figure>
  <img src="/images/guide/staff/people-filters.png" alt="Filters dialog with Status, Membership, Type, Gender, Minimum age and Maximum age fields, a Tags field, an Attributes group with Preferred language, Printed newsletter and Profession, and Reset, Cancel and Apply filters buttons." width="1280" height="800" />

  <figcaption>
    The filters of Ukab Clubs, including three example attributes. The control to use is outlined in
    orange.
  </figcaption>
</figure>

The **Filters** button shows how many filters are active. Select **Reset** in the dialog, then
**Apply filters**, to remove them all.

## 2. Add a person [#2-add-a-person]

Select **Add person**, enter the **First name**, **Last name** and **Email**, then select
**Create person**. The person receives an email with a link to choose their password.

<figure>
  <img src="/images/guide/staff/add-person.png" alt="Add a person dialog filled with the first name Camille, the last name Martin and the email camille.martin@example.com, with Cancel and Create person buttons." width="1280" height="800" />

  <figcaption>
    Adding an example member, Camille Martin.
  </figcaption>
</figure>

## 3. Invite a guest [#3-invite-a-guest]

A guest is someone who gets a temporary account for a few hours, for example a visitor
coming for an event. Select **Guest invitations**.

1. Enter the **Guest email**.
2. Choose the **Access duration**: **12 hours**, **24 hours** or **48 hours**. The time
   starts when the guest accepts the invitation.
3. Select **Send invitation**. The guest receives an email to accept it.

<figure>
  <img src="/images/guide/staff/guest-invitations.png" alt="Guest invitations dialog with the email guest@example.com, the access duration set to 24 hours, and a Sent invitations list with two pending invitations and the active guest access of Clara Fontaine." width="1280" height="800" />

  <figcaption>
    Inviting an example guest for 24 hours.
  </figcaption>
</figure>

The **Sent invitations** list in the same dialog shows each invitation with its state:
**Invitation pending**, **Invitation expired**, **Guest access active** or **Guest access
ended**.

> **Add person** and **Guest invitations** appear only if your [role](/en/guide#role) includes the
> **Create and edit member profiles** permission. Ask your administrator if you need them, and see
> [Who sees what](/en/guide/admins/who-sees-what) for the other permissions.



## 4. Open a member's profile [#4-open-a-members-profile]

Select a person in the list to open their profile. There you update their details, [plans](/en/guide#plan),
status and tags, send them a notification and follow their activity. See
[Work on a member's profile](/en/guide/staff/member-profile).

> Select a tag in the People list to show only the people who have it.



Select **Back to People** to return to the list with your search and filters unchanged.