# Housekeeping

Follow and complete cleaning and preparation tasks.

Source: https://docs.champagne.dev-ukab.fr/en/guide/staff/housekeeping

**Housekeeping** helps the team keep rooms ready between stays. For each room you can
tick the cleaning checklist, report its state, charge what the guest used and look back
at what was logged. The section appears when your [role](/en/guide#role) includes housekeeping and one of
your club's [reservation categories](/en/guide#reservation-category), such as hotel suites, uses housekeeping.

## 1. See which rooms need attention [#1-see-which-rooms-need-attention]

Open **Housekeeping** in the left menu. Rooms are grouped by reservation category. Each
card shows the room's last reported state and how many checklist items are still to do.

<figure>
  <img src="/images/guide/staff/housekeeping-board.png" alt="Housekeeping page with the Suite d'hôtel category and four room cards, Courtyard suite, Garden suite, Penthouse and Terrace suite, each marked State not reported with 6 items left, Garden suite outlined in orange." width="1280" height="800" />

  <figcaption>
    The four example hotel suites of the Suite d'hôtel category. The control to use is outlined in
    orange.
  </figcaption>
</figure>

**State not reported** means nobody has logged the room's state yet. Select a card to
open the room's panel.

## 2. Tick the checklist [#2-tick-the-checklist]

The **Checklist** tab groups tasks under **Every day** and **After each reservation**.
The counter next to each group shows how many tasks are done. Tick a task when it is
done: it is saved right away and crossed out. The information icon next to a ticked task
shows who ticked it and when.

<figure>
  <img src="/images/guide/staff/housekeeping-checklist.png" alt="Garden suite housekeeping panel on the Checklist tab, with three Every day tasks, such as Air the room, and three After each reservation tasks, such as Change the sheets, none ticked." width="1280" height="800" />

  <figcaption>
    The checklist of the example room Garden suite.
  </figcaption>
</figure>

> Staff who configure reservation resources edit the checklist from the room's settings. See [Set up
> the checklist](#5-set-up-the-checklist).



## 3. Report the room's state [#3-report-the-rooms-state]

Open the **State** tab and select the state that matches the room: **Clean**, **Needs
cleaning**, **Needs maintenance** or **Out of service**. Your choice is saved as soon as
you select it, and the room's card shows it.

<figure>
  <img src="/images/guide/staff/housekeeping-state.png" alt="State tab of the Garden suite panel with the four states Clean, Needs cleaning, Needs maintenance and Out of service, and an empty Note field." width="1280" height="800" />

  <figcaption>
    The state choices for the example room Garden suite.
  </figcaption>
</figure>

Add details in **Note**, for example a broken lamp. The note is saved with the selected
state when you click outside the field. On a room whose state was never reported, no state
is selected yet: the note is saved when you select one.

## 4. Charge consumption and check the history [#4-charge-consumption-and-check-the-history]

**Consumption** charges the products a guest used, such as minibar drinks, to their stay.

1. In **Reservation to charge**, pick the guest's stay.
2. Enter the quantity of each product consumed since the last report.
3. Check the amount in [credits](/en/guide#credits) shown above the button, then select **Report and charge
   consumption**.

Only confirmed or completed stays of a member, already started and not paid by card, can be
charged. The amount is taken from the member's credits, so a balance too low refuses the charge. Without one, the tab shows **No
eligible stay to charge**.

**History** lists every state, note and consumption logged for the room.

## 5. Set up the checklist [#5-set-up-the-checklist]

The checklist of each room is edited in the **Reservations** section, if your role lets
you configure reservation resources.

1. Open **Reservations** and select the category, such as **Suite d'hôtel**.
2. Select the room's name at the start of its row in the calendar. You can also open it
   from **Category settings**, in the resources list. The room's panel opens with the same
   tabs as in **Housekeeping**, plus **Resource** and **Products**.
3. Open the **Checklist** tab and select **Edit checklist**.
4. Change a task by editing its text. Select **Add task** under **Every day** or **After
   each reservation** to add one, and the cross next to a task to remove it. A window asks
   you to confirm with **Remove item**.
5. Select **Save checklist**. Empty tasks are left out, and the new list appears in
   **Housekeeping** for everyone.

<figure>
  <img src="/images/guide/staff/housekeeping-edit-checklist.png" alt="Garden suite panel on the Checklist tab in edit mode, with three Every day tasks and three After each reservation tasks in editable fields, each with a remove cross, Add task buttons, and Cancel and Save checklist buttons." width="1280" height="800" />

  <figcaption>
    Editing the checklist of the example room Garden suite.
  </figcaption>
</figure>

**Cancel** leaves the checklist as it was. Removed tasks disappear only when you save.