# Request a booking or join a waitlist

Register for group sessions, ask your club for a lesson and wait for a place when a time is full.

Source: https://docs.champagne.dev-ukab.fr/en/guide/members/requests-and-waitlists

Not every activity is booked the same way. Group classes have sessions you register for,
lessons need the club to arrange a time with you, and popular times fill up. From the **Club
schedule** of your member area, you register, send a request or join a waitlist. For an
ordinary booking with a time you choose, see
[Book a reservation](/en/guide/members/book-a-reservation).

## 1. Read the group sessions [#1-read-the-group-sessions]

Open **My account**, select the **Reservations** tab and scroll down to **Club schedule**.
With **All scheduled activities** selected in **Activity**, the schedule lists the week's
sessions of every activity, day by day. Pick one activity in **Activity** to see only its
sessions, and use the arrows or **This week** to move between weeks.

<figure>
  <img src="/images/guide/members/group-sessions.png" alt="Club schedule with All scheduled activities selected, showing a week of Cours collectif classes marked Registration required, a daily 12:30 Open studio marked Open access, and a Saturday Concert — matinée marked Already booked." width="1056" height="782" />

  <figcaption>
    A week at Ukab Clubs: Cours collectif classes, the daily Open studio and Alex Morgan's concert.
  </figcaption>
</figure>

Each session shows its time, its name and a label:

| Label                     | What it means                                                     |
| ------------------------- | ----------------------------------------------------------------- |
| **Registration required** | You register to take part. Select the session to book your place. |
| **Open access**           | No registration: come at the time shown.                          |
| **Already booked**        | You have a place. Select the session to open your booking.        |
| **Request sent**          | You asked for a place and the club has not answered yet.          |

Select an **Open access** session to see its date, time and place. Select **Add to my
calendar** to download it to your calendar app.

<figure>
  <img src="/images/guide/members/open-access-session.png" alt="Open studio window with the date and time from 12:30 to 13:15, Main studio, the label Open access and an Add to my calendar button outlined in orange." width="384" height="262" />

  <figcaption>
    The example Open studio session, open to every member without registration. The control to use
    is outlined in orange.
  </figcaption>
</figure>

When the week has no session, the schedule says &#x2A;*No sessions this week.** Select **View
upcoming sessions** to jump to the next week that has one.

## 2. Register for a group session [#2-register-for-a-group-session]

Select a session marked **Registration required**. A form opens with the place, the date and
time, and the number of places left. The **Total** shows the price.

<figure>
  <img src="/images/guide/members/session-registration.png" alt="Cours collectif form showing Main studio, a date from 15:00 to 16:00 with 6 places left, a Free total and a Book reservation button outlined in orange." width="448" height="286" />

  <figcaption>
    Registering for an example Cours collectif class with 6 places left.
  </figcaption>
</figure>

Select **Book reservation**. The form confirms with one of these messages:

| Message                                                           | What happens next                                  |
| ----------------------------------------------------------------- | -------------------------------------------------- |
| **Reservation confirmed.**                                        | Your place is booked.                              |
| **Reservation booked. Pay from your reservations to confirm it.** | Select **Pay reservation** to pay and confirm it.  |
| **Request sent. Awaiting club approval.**                         | The club checks your request before confirming it. |

Select **View reservation**, or **Pay reservation** when a payment is due, to open the
booking. Select **Close** to go back to the schedule.

## 3. Request a reservation [#3-request-a-reservation]

For some activities, such as private lessons, the club arranges the time with you. Choose
the activity in **Activity**: the schedule shows a **Request a reservation** button.

1. Select **Request a reservation**.
2. In **Resource**, pick the lesson or coach you want. The form says &#x2A;*Time to be arranged
   with your club.**
3. Check the **Total** and your **Available balance**. **Subject to club approval** reminds you
   that nothing is final until the club answers.
4. Select **Request reservation**.

<figure>
  <img src="/images/guide/members/request-reservation.png" alt="Cours particulier request form with Pilates with Sarah selected among five lessons at 80 Stars, the note Time to be arranged with your club, a Total of 80 Stars, an Available balance of 540 Stars, Subject to club approval and a Request reservation button outlined in orange." width="448" height="524" />

  <figcaption>
    A request for the example lesson Pilates with Sarah, paid in Stars.
  </figcaption>
</figure>

The form says &#x2A;*Request sent. Awaiting club approval.** Your request appears in **My upcoming
reservations** with the status **Awaiting your club**. The club then proposes a time in the
booking's conversation: see [Lessons with a
coach](/en/guide/members/lessons-with-a-coach) to follow it and accept the time.

## 4. Join a waitlist [#4-join-a-waitlist]

When a session or a time is full, the club may let you wait for a place.

* A full session shows **full** next to its date. The form says &#x2A;*Waitlist only. No
  credits debited.**
* A full time, for example at a restaurant, is crossed out among the times. Select it: the
  form says &#x2A;*This time is full. Join the waitlist to be booked if a place frees up.** When a
  linked activity still has room, a button such as &#x2A;*Available at …** lets you switch to it.

<figure>
  <img src="/images/guide/members/session-waitlist.png" alt="Cours collectif form for a full class from 15:00 to 16:00, a Free total, the note Waitlist only. No credits debited, and a Join waitlist button outlined in orange." width="448" height="318" />

  <figcaption>
    A full example Cours collectif class with its waitlist.
  </figcaption>
</figure>

<figure>
  <img src="/images/guide/members/join-waitlist.png" alt="Le Restaurant booking form for 8 people: 12:00 and 12:30 are free, 19:00 to 21:00 are crossed out, 19:00 is selected with the message This time is full. Join the waitlist to be booked if a place frees up, and a Join waitlist button outlined in orange." width="1280" height="800" />

  <figcaption>
    The example Le Restaurant, full in the evening for a table of eight.
  </figcaption>
</figure>

Select **Join waitlist**. The form shows your place, such as **Waitlist · #1**, with a
**Leave** button. The waiting place also appears in **My upcoming reservations** with its
position.

<figure>
  <img src="/images/guide/members/session-waitlist-place.png" alt="Cours collectif form for a full class from 09:00 to 10:00 in Main studio, a Free total, the note Waitlist only. No credits debited, the label Waitlist · #3 and a Leave button outlined in orange." width="448" height="318" />

  <figcaption>
    Alex Morgan, third on the waitlist of tomorrow's full 9:00 class.
  </figcaption>
</figure>

<figure>
  <img src="/images/guide/members/waitlist-upcoming.png" alt="Line of My upcoming reservations for Cours collectif with the label Waitlist · #3, Main studio, the time from 09:00 to 10:00 and a Leave button outlined in orange." width="1008" height="116" />

  <figcaption>
    The same waiting place in Alex Morgan's upcoming reservations.
  </figcaption>
</figure>

When a place frees up, Champagne books it for you, in the order people joined the waitlist.
You receive a **Waitlist updates** notification: open the booking to check its status and any
payment due.

To stop waiting, select **Leave** next to your waitlist place, in the form or in **My upcoming
reservations**.