# After the club's decision Read the club's answer, pay and sign what is left after approval, and open your member area. Source: https://docs.champagne.dev-ukab.fr/en/guide/members/after-your-application Once you send your [application](/en/guide#application), the club reviews it and emails you when it has decided. Open your application to see the result. To fill in and send your application, see [Complete and sign your application](/en/guide/members/sign-your-application). ## 1. If the club rejects your application [#1-if-the-club-rejects-your-application] If the club rejects your application, it shows **Application not accepted**, with the club's message under **Reason from the club** when it left one. Contact the club if you have questions.
Application of Maya Demo with the Rejected status, the heading Application not accepted and a reason from the club.
A rejected example application with the club's reason.
## 2. Finish the steps after approval [#2-finish-the-steps-after-approval] If the club accepts your application, the page shows **Your application is accepted** and the steps left to do after approval, each marked **Completed**, **To do** or **Upcoming**. The **Next action · Step …** card on the right opens the current step: * A payment step shows your [plan](/en/guide#plan) and its price. Select the **Pay … with Stripe** button, which shows the amount. Stripe, the secure payment service, opens to take your payment, then brings you back to your application. * A signature step works as described in [Sign a document](/en/guide/members/sign-your-application#2-sign-a-document). * An address step asks for your postal address, and a phone step for your mobile number and the code texted to it. Both are saved to your profile. * An identity step asks for your ID card, passport or driving licence, and often a selfie. Select **Verify my identity**: Stripe, the club's verification service, opens to photograph them, then brings you back. While Stripe checks them, the step shows **Stripe is checking your document**; the page updates by itself. * A visit step lets you book a first visit with the club. Choose a **Date**, select a time, then **Book this time**. Full times are crossed out. Until you select **Continue**, you can **Change the time** or **Cancel the booking**. The booked time also shows under the step in the list, and you receive the usual confirmation email and reminder. ### If something goes wrong [#if-something-goes-wrong] | Message | What to do | | ----------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------- | | **Signature failed**, with **Yousign could not complete the signature. Please try again.** | Select **Continue to Yousign** to sign again. | | **You declined the signature. You can start again when you are ready.** | You refused to sign in Yousign. Select **Continue to Yousign** when you are ready. | | **Your signature is not confirmed yet. Finish signing in Yousign, then check again.** | Finish signing in the Yousign tab, then select **Check signature**. | | **Checkout cancelled**, **No payment was confirmed. You can try again.** | You left the Stripe page without paying. Select the **Pay … with Stripe** button again. | | **Checkout expired. Start a new payment.** | The payment page was open too long. Select **Start a new payment**. | | **Payment is currently unavailable. Please contact the club to complete this step.** | The club cannot take the payment online yet. Contact it. | | **We couldn’t identify your payment. Please contact the club before trying again.** | Do not pay twice: ask the club whether your payment arrived. | | **Your identity could not be verified**, with a reason from Stripe | Follow the reason, for example use a valid document, then select **Try again**. | | **You do not meet the minimum age** | Your document shows you are under the club's minimum age. Contact the club if this is a mistake. | | **Confirm your email to open this application.** | The link opened in a browser that does not know you. Select **Find my application** to get a code. | Coming back from Stripe or from a link in an email, your application can open in a tab that has no access to it. If it says **Your payment has been received. Find your application with your email to continue.**, select **Find my application** and confirm your email to carry on. ## 3. Open your member area [#3-open-your-member-area] When all steps are done and you have no account yet, choose your password in **Choose your password** and select **Save password and open my account**, or **Save password and sign in** on the club's own application website. See [Activate your account and reset your password](/en/guide/members/passwords-and-activation). Your member area then opens, or its sign-in page when you applied on the club's website. When you reopen your application later, it shows **Welcome to the club**: select **Go to my account** to open your member area.
Application of Sami Bernard with the Accepted status, the heading Welcome to the club, a Go to my account button outlined in orange, a Forgot password link and one completed step.
The completed application of the example member Sami Bernard.