# Who sees what

What each staff permission shows in the back office, to choose a colleague's access or find out why a section is missing.

Source: https://docs.champagne.dev-ukab.fr/en/guide/admins/who-sees-what

What a staff member sees in the [back office](/en/guide#back-office) depends on their [role](/en/guide#role) and, for the **Staff** role,
on the permissions an admin ticked for them in each club. Use this page to choose a colleague's
access, or to find which permission brings back a section or a button someone is missing.

## Roles [#roles]

* **Owner** and **Admin** see every section and every button, in the clubs they are assigned to.
* **Staff** see only what their permissions allow, in the clubs they are assigned to. A staff
  member with no permission in a club only sees their own account.
* Only owners and admins see the **Team** section.
* A module the platform [turned off for a club](/en/guide/admins/platform-administration#4-turn-modules-off-for-a-club)
  is hidden from everyone in that club, owners and admins included, whatever their
  permissions. A suspended club disappears from everyone's back office.

Admins set permissions when they [invite a colleague](/en/guide/admins/invite-your-team) and change
them later from [the team list](/en/guide/admins/manage-your-team). A change applies as soon as it
is saved.

## Permissions [#permissions]

Some permissions include another one: ticking **Create and edit member profiles**, for example,
also gives **View member profiles**. The "Also gives" column lists them.

### Members and applications [#members-and-applications]

| Permission                          | What it shows                                                                                                                                                       | Also gives               |
| ----------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------ |
| **View member profiles**            | The **People** section and member profiles, read only.                                                                                                              |                          |
| **Create and edit member profiles** | **Add person** and guest invitations in **People**. On a profile: **Edit information**, the photo, notifications, plan prices and credits, and **Sign out member**. | **View member profiles** |
| **Edit staff notes**                | Writing the internal note on a profile.                                                                                                                             | **View member profiles** |
| **Suspend and ban members**         | The status card on a profile: suspend, block bookings, ban, disable and give access back.                                                                           | **View member profiles** |
| **Manage member tags**              | Adding and removing tags on a profile.                                                                                                                              | **View member profiles** |
| **Manage memberships**              | Granting and removing plans on a profile.                                                                                                                           | **View member profiles** |
| **Review applications**             | The **Applications** section, and the link from a profile to the person's application.                                                                              |                          |
| **Write and send newsletters**      | The **Newsletters** section.                                                                                                                                        |                          |

### Daily operations [#daily-operations]

| Permission                              | What it shows                                                                                                                 | Also gives                 |
| --------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------- | -------------------------- |
| **View assigned planning**              | The **Club calendar**, for the reservation categories assigned to the person.                                                 |                            |
| **Create and change reservations**      | Creating reservations from the calendar, changing, moving and cancelling them, cancelling sessions and removing participants. | **View assigned planning** |
| **Validate attendance and tickets**     | Checking tickets at the door, recording departures and marking attendance.                                                    | **View assigned planning** |
| **Manage reservation messages**         | The messages of reservations that need a conversation, in **Chats** and on the reservation.                                   | **View assigned planning** |
| **Chat with customers**                 | **Chats** with members and customers, and **New chat** on a profile.                                                          | **View member profiles**   |
| **Manage housekeeping and consumption** | The **Housekeeping** section, for categories that use housekeeping.                                                           | **View assigned planning** |
| **Manage their own availability**       | **My availability**, to set the hours the person can work.                                                                    |                            |

### Finance [#finance]

| Permission                           | What it shows                                       | Also gives |
| ------------------------------------ | --------------------------------------------------- | ---------- |
| **Manage invoices and credit notes** | The **Finance** section: invoices and credit notes. |            |

### Club configuration [#club-configuration]

| Permission                                    | What it shows                                                                                                               | Also gives                 |
| --------------------------------------------- | --------------------------------------------------------------------------------------------------------------------------- | -------------------------- |
| **Configure plans and reservation resources** | The **Plans** and **Reservations** sections: plans, reservation categories, resources, floor plans and blocked periods.     | **View assigned planning** |
| **Manage club settings and integrations**     | The **Settings** section, the application forms in **Applications**, connecting invoicing in **Finance** and managing tags. |                            |

## Without a permission [#without-a-permission]

* **My reservations** shows for staff members who can be booked themselves, such as coaches, with
  no permission needed.
* Creating a reservation from the calendar needs both **Create and change reservations** and
  **View member profiles**, to choose who the reservation is for.
* A staff member with **View assigned planning** but no assigned [reservation category](/en/guide#reservation-category) has no
  **Club calendar**: ask an admin to tick their categories in **Accessible planning categories**.

## Restrictions [#restrictions]

Two switches in a team member's **Access** tab, under **Restrictions**, limit an account
whatever its role and permissions. They apply to the whole account, in every club.

* **Read only**: the account sees everything its role and permissions allow and cannot change
  anything, apart from its own name, password and profile.
* **Hide personal data**: people appear under a pseudonym such as Member 4F2A1C, the same
  on every screen. Contact details, photos, notes, documents and messages are hidden, and
  searching people by name is unavailable.

Ticking both for an admin gives a technical team access to your club without letting them
change it or learn who your members are. The space owner cannot be restricted.
